← Agents · agent_02_inbound_speed · v2.1 · golden agent
Olli portrait
Olli ✏ ● active
Inbound · Speed-to-Lead · acme.co trigger · form_submit · sub-60s SLA · qualifier → book meeting live
♪ UK English · warm · ElevenLabs "Olli" · 50 / 65 / 72 formal · brisk · empathetic edit ✏
PA-002 golden template · shipped 2026-04-02 · last edited 14:00 today by Sarah Lin · v2.1
💬 Edit with chat ⚙
HubSpot · ok Outreach · ok Books into 14 AEs · 12 active · 2 re-auth ▸ Slack · ok Compliance checks · 100% firing p95 tool · 412 ms · within budget
1,284
calls 7d
62.1%
connect rate
41
meetings 7d
£78
cost / meeting
⏸
Paused. Triggers are still queued; calls are suspended. Resume to fire pending calls.
just now · by James

Performance · last 7 days

Olli vs peer agents on the celliq network
Meetings booked
417d
▲ 17% vs last week · CVQM north-star
peer median 28 · +46%
Connect rate
62.1%
target ≥ 30% · double the floor
peer median 41% · +21 pts
Avg handle time
4:28
▲ 24s longer than peers
peer median 4:04 · +24s
Cost / meeting
£78
flat £2.50 / call · 31 calls per meeting
peer median £104 · −25%

Meetings booked · last 30 days

147 total · 4.9 / day avg
11 Apr18 Apr25 Apr2 Maytoday

Outcome breakdown

41
117
24
9
4
booked · 41 · 21% qualified · 117 · 61% escalated · 24 · 13% missed · 9 · 5% failed · 4 · 2%

Actionable insights

experiments that have lifted similar agents · click to set up an A/B
+12%
Slow the tempo for finance buyers
Calls with prospects whose title contains "Finance" or "CFO" close 18% less often. Peers running a "measured" voice variant on that segment are booking +12%.
based on 3 peer agents · 4-week observation · 1.2k calls
Set up A/B →
+18%
Add a renewal-date question
Olli doesn't currently capture renewal date. Peers booking +18% more retention calls do — the follow-up lands during the renewal window, not before.
opens the Conversation editor with the field pre-filled
Add objective →
−9%
Connect rate dips Wed 14:00–16:00
Wednesday afternoons connect 9% below the rest of the week — likely meeting blocks. Shift that slot to 17:00–18:30 or skip it.
based on 6-week pattern on this account · 248 dials affected
Edit calling window →

Recent calls

Open full history →
Time
Agent
Contact
Outcome
Duration
14:32
PRE-CALL
Eliza Winters
qualified · in flightlive
1:42
→
14:18
PRE-CALL
Liam O'Brien
qualified · meeting booked Wed 14:30meeting
3:51
→
13:42
PRE-CALL
Maria Dawson
qualified · not ready · re-engage 30dok
3:48
→
11:42
PRE-CALL
David Schmidt
missed · voicemail · retry in 4hmissed
0:32
→
10:08
PRE-CALL
James Park
brief delivered · prospect cancelled meetingcancelled
4:48
→

Upload history

CSV uploads fed to this agent · last 5
Uploaded
Source · file
Rows
Status
8 May · 14:00
q2-outbound-week-19.csv
1,284
active · dialling
→
5 May · 09:42
hubspot-segment-retention.csv
412
completed
→
2 May · 16:18
webinar-may-replay.csv
876
completed
→
29 Apr · 11:32
cold-outbound-uk.csv
340
paused · 8% complaint rate
→
24 Apr · 09:00
q1-renewals.csv
158
completed
→
🔒 Compliance & safety
AI disclosure recording disclosure calling window DNC honour are-you-human
5 / 5 always on · L4 floor · D-006
→ View composed config (9-layer detail) → View recent calls (47) → Review queue (3 from this agent)